Privacy Policy

Last Updated: 15-03-2026

Welcome to Prestige Lodging. We value your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, book our accommodations, or communicate with us.

1. Important Information and Who We Are

Prestige Lodging is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this policy).

Contact Details:

• Full name of legal entity: Prestige Lodging Limited

• Name of Director: Thushara Pelendage

• Email address: info@prestigelodging.co.uk

• Postal address: Unit 13 Freeland Park Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA. 

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: Name, username, marital status, title, date of birth, and government-issued ID (required for check-in).

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Financial Data: Bank account and payment card details (processed securely via third-party processors like Stripe or Booking.com).

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

• Technical Data: IP address, login data, browser type and version, and location data.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new guest.

• To process and deliver your booking including managing payments, fees, and charges.

• To manage our relationship with you (e.g., sending check-in instructions or asking for a review).

• To ensure security (e.g., verifying identity to prevent fraud or unauthorized parties).

4. Data Security & Retention

• Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

• Retention: We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for tax purposes in the UK).

5. Third-Party Disclosures

We may share your personal data with:

• Service Providers: Housekeeping teams or maintenance contractors (limited to name and stay dates).

• Professional Advisers: Lawyers, bankers, auditors, and insurers.

• Government Authorities: HM Revenue & Customs or law enforcement if required by law.

• Booking Platforms: Data shared between us and platforms like Airbnb or Booking.com to facilitate your stay.

6. Your Legal Rights

Under UK data protection laws, you have rights including:

• The right to access your data.

• The right to correction of your data.

• The right to erasure ("the right to be forgotten").

• The right to object to or restrict processing.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies.

8. Third-Party Links

This website may include links to third-party websites (e.g., social media or local attractions). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Director’s Note

If you have any questions about this privacy policy or our privacy practices, please contact us at info@prestigelodging.co.uk.